FAQ

Find answers to common questions about our services, process, pricing, timelines, and working with The Shape Interiors.

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FAQ

Find answers to common questions about our services, process, pricing, timelines, and working with The Shape Interiors.

GENERAL INQUIRIES

The Shape Interiors offers Interior Design Consultancy, 3D Layout and 3D Modelling for residential, workspace and hospitality interiors. We also offer dedicated 3D Modelling subscriptions for contractors, kitchen designers, vendors and businesses with recurring design requirements.

Yes. The Shape Interiors is based in Karachi and serves clients globally. Our process is designed to work seamlessly online, from consultation and project briefing to design development, reviews and final delivery.

Absolutely. A thoughtfully designed space does not need to be large. We work on individual rooms, multiple spaces and complete properties, with the service and pricing determined by the requirements and area of your project.

Yes. Our work spans residential interiors, workspaces and hospitality environments. Whether the project is a private room, complete residence, office, restaurant, café or another interior space, the design is approached around its individual purpose, character and requirements.

No. The Shape Interiors is focused on design. We develop the vision, planning and visual direction of your interior, then provide the relevant design information to help your appointed contractor or execution team understand and carry the approved design forward.

If you need professional direction before making design decisions, begin with Consultancy. If your priority is planning how the space should function, 3D Layout may be appropriate. If you want to experience the proposed interior visually before implementation, 3D Modelling develops the complete design direction in detail.

CONSULTANCY

Our Consultancy is a focused two-hour online session dedicated to your space, questions and design decisions. We review the information provided beforehand and use the session to resolve uncertainty, explore possibilities and give you clear professional direction for moving forward.

A two-hour Interior Design Consultancy is priced at PKR 15,000 or USD 50. The consultation fee is paid in full before the session is scheduled.

Once payment is confirmed, we share a questionnaire and request the relevant information about your space. After reviewing the material provided, we schedule your online session and discuss your requirements, concerns, preferences and the most appropriate direction for your project.

We may request measurements, photographs, videos, floor plans, existing drawings, reference images and information about how you intend to use the space. The more accurately we understand your existing space and requirements, the more valuable and focused your consultation can be.

For projects measuring 100 sq. ft. or more, the Consultancy fee you have already paid is adjusted against the applicable 3D Layout or 3D Modelling fee when you proceed with the project.

We can still work with smaller spaces. For projects below 100 sq. ft., the Consultancy fee and the applicable 3D Layout or 3D Modelling fee are charged separately, and the Consultancy fee is not adjusted against the subsequent design service.

No. When you proceed directly with 3D Layout or 3D Modelling, the required consultation is already included within the process. Understanding your space, requirements and expectations is essential to developing a considered design, so we do not begin designing without that conversation.

3D LAYOUT

3D Layout is focused on making your available space work intelligently. It establishes the placement, proportion and relationship of furniture and key elements, allowing you to understand how the space can function before moving into more detailed design development.

3D Layout is ideal when the primary challenge is space planning. If you need clarity around furniture placement, circulation, proportions or how different functions should coexist within the available area, it provides a considered foundation before further decisions are made.

Yes. Every 3D Layout project includes the consultation required to understand your space and requirements. Good planning begins with understanding how the space needs to work for you, not simply arranging furniture within a floor plan.

Yes. Once the planning direction is established, you can proceed to 3D Modelling if you want to develop and visualize the complete interior, including furniture, lighting, colours, materials, textures and finishes.

3D MODELLING

3D Modelling develops your interior as a complete visual experience before implementation begins. Furniture, lighting, colours, materials, textures, finishes and other important design elements are considered together, allowing you to see how the proposed space is intended to look and feel.

Because important design decisions are easier to make when you can see how they work together. 3D Modelling gives you a clear visual understanding of the proposed interior before implementation, reducing uncertainty and allowing the design to be considered as a complete environment rather than a collection of separate choices.

Yes. Every 3D Modelling project includes the consultation required to understand your space, lifestyle or business requirements, preferences and priorities. The visual design is developed only after that direction has been properly established.

You receive the final design deliverables confirmed for your project, including high-resolution visualizations and the relevant design information included within the agreed scope. Where applicable, 360° views can also provide a more immersive understanding of the proposed space.

Editable working files are not included as standard deliverables. Where appropriate and available, they may be requested separately and provided subject to an additional quoted fee.

PRICING & PAYMENTS

Consultancy is offered at a fixed fee, while 3D Layout and 3D Modelling pricing is calculated according to project area. Our pricing calculator allows you to explore the applicable cost transparently before beginning your project, while monthly 3D Modelling subscriptions are available separately for recurring business requirements.

We believe scale should create value. Rather than multiplying one fixed rate across every square foot regardless of project size, our pricing structure becomes progressively more efficient as the total area of an individual project increases. Larger projects therefore benefit from a lower effective design cost per square foot.

Enter your project area, preferred currency and required service into our online pricing calculator. The applicable pricing structure is calculated automatically, giving you a clear estimate before you decide to proceed.

When connected or related spaces form part of one project and are being designed together, the applicable total project area can be used for pricing. Separate or unrelated projects may be calculated independently according to their individual scope and area.

We can design spaces below 100 sq. ft. as well. For these smaller projects, the Consultancy fee and applicable design service fee are charged separately rather than adjusting the Consultancy fee against the subsequent service.

All services are prepaid. The applicable fee must be paid in full before design work begins, allowing the project scope, schedule and design resources to be formally committed to your project.

No. The Shape Interiors works on a 100% advance-payment basis. Design development begins once the required payment has been received and the remaining project requirements have been completed.

Our pricing is intentionally structured to be transparent and consistent. Any applicable adjustment or special commercial arrangement is discussed and confirmed before the project begins rather than negotiated after work is underway.

Our pricing supports both PKR and USD. The applicable amount can be viewed through our pricing calculator or confirmed with our team before payment, giving local and international clients clear pricing before proceeding.

Our projects reserve dedicated design time and begin with a clearly confirmed scope, schedule and professional commitment from our team. Full advance payment allows us to allocate those resources from the outset and keep the commercial side of the project clear before design work begins.

PROJECT TIMELINES

Our initial design timeline is calculated according to project area. Spaces up to 1,000 sq. ft. require 10 working days, 1,001 to 2,000 sq. ft. require 20 working days, 2,001 to 3,000 sq. ft. require 30 working days, 3,001 to 4,000 sq. ft. require 40 working days, and 4,001 to 5,000 sq. ft. require 50 working days. The same progression continues for larger projects, with 10 additional working days for each additional 1,000 sq. ft. bracket.

Your project timeline begins once full payment has been received, all required project information and materials have been provided, and the consultation and design brief have been completed and confirmed. This ensures the design period begins only when everything required to work properly is in place.

Our project timelines are calculated from Monday to Friday. Saturdays, Sundays, public holidays and unexpected company off-days are excluded from the working-day calculation.

No. The stated timeline applies to the initial design delivery. The two complimentary revision rounds follow separately, allowing your feedback to be considered properly without compressing revision work into the original design-development period.

No. The same area-based timeline applies whether a project is commissioned individually or submitted through a subscription. A subscription changes how recurring 3D Modelling capacity is purchased; it does not compromise the time or attention given to the design itself.

REVISIONS & DESIGN CHANGES

Every eligible design project includes two complimentary revision rounds within the originally confirmed project scope. These rounds allow the design to be thoughtfully refined after presentation while keeping the project aligned with the direction established at the beginning.

A revision refines the proposed design while remaining within the originally approved scope and requirements. Introducing a new concept, additional space, substantially different requirements or a new design direction is considered a change of scope rather than a standard revision.

Further refinements can still be requested. For regular projects, additional revisions are reviewed according to the work involved and quoted separately before any additional design work begins.

We ask that revision feedback be provided within seven working days of receiving the relevant design presentation. Feedback received after this period may require the project to be rescheduled or additional charges to be applied depending on the work and scheduling implications involved.

Yes, but a change of scope is treated separately from a revision. We first review the additional or changed requirements and communicate any resulting adjustment to the design fee and timeline before proceeding.

Absolutely. The space ultimately needs to work for you. Your requirements, preferences and feedback inform the project throughout the process, while our role is to bring professional judgement, coherence and design direction to those decisions.

PROJECT INFORMATION & CLIENT RESPONSIBILITIES

The exact requirements vary by project, but we may request accurate measurements, photographs, videos, floor plans, CAD drawings, existing site information, reference images and details about your functional and aesthetic preferences. This information becomes the foundation from which the design is developed.

The client is responsible for providing complete and accurate measurements and project information. We develop the design according to the information supplied, so all dimensions should be carefully checked before submission and verified again before implementation.

Yes. Existing architectural plans, CAD drawings, floor plans and other relevant documentation are valuable where available and can help us understand the space more precisely before design development begins.

Of course. Your preferences, references, existing pieces and practical requirements can all be discussed during the briefing process. We consider them as part of the wider design rather than treating individual choices in isolation.

Our design is developed according to the information supplied to us. If incorrect or incomplete information later requires the design to be changed, the resulting work may fall outside the original scope and may require additional time or charges.

We ask clients to provide accurate information, communicate requirements clearly, attend agreed consultations when required, review presentations carefully and provide consolidated feedback within the specified timeframe. A smooth design process depends on clear collaboration from both sides.

IMPLEMENTATION & CONTRACTOR SUPPORT

Where applicable to the selected service and confirmed scope, we provide relevant CAD/design information with dimensions alongside the approved visual material. Together, these help your contractor understand the design intent and the relationship between the important elements of the space.

Yes. Online support meetings can be arranged where required so your contractor or execution team can clarify relevant aspects of the approved design directly with us.

For projects up to 1,000 sq. ft., up to three online contractor-support meetings are included. Projects from 1,001 to 2,000 sq. ft. include up to six meetings, while projects from 2,001 to 3,000 sq. ft. include up to nine. The same structure continues for larger projects, with three additional included meetings for each additional 1,000 sq. ft. bracket.

Additional online contractor-support meetings are always available if your project requires further clarification. Once the included meetings have been used, additional meetings are charged at USD 50 per meeting, allowing your contractor to continue receiving direct design clarification when needed.

The Shape Interiors is responsible for the design and the design information included within the agreed scope. Your appointed contractor or execution team remains responsible for workmanship, site conditions, construction methods, procurement, installation and the physical execution of the project.

Yes. Depending on the selected service and project scope, furniture, lighting, colours, materials, textures, finishes and decorative elements can all form part of the design direction. The objective is not simply to select attractive individual items, but to ensure they belong together within the complete space.

AFTER DELIVERY, PRIVACY & PORTFOLIO

Once the initial design and included revisions are complete, we prepare the final agreed deliverables for your project. Where applicable, contractor-support meetings remain available to help communicate and clarify the approved design as it moves towards implementation.

The first presentation is not the end of the conversation. Share clear and consolidated feedback with us, and the two complimentary revision rounds allow the design to be refined within the confirmed scope while preserving the direction established for your project.

For regular client projects, The Shape Interiors may showcase completed design work through our website, portfolio, social platforms, presentations and other brand communications, subject to the applicable project terms and any confidentiality arrangement agreed beforehand.

Yes. If confidentiality is important, discuss it with us before the project begins so the appropriate arrangement can be agreed in advance. Subscription projects follow a more discreet model and are not publicly showcased without the subscriber's permission.

We believe a successful interior is not created by chasing isolated trends or making disconnected choices. Every project moves through a considered process of understanding, planning, design development, review and refinement so that function, proportion, materials, lighting and visual character work together as one complete experience.

We approach interiors strategically rather than stylistically alone. A space should look considered, but it should also make sense for the people who live, work or experience it. Our process therefore begins with understanding—how the space should function, what it should communicate and how it should feel—before those ideas are translated into design. Because Style is momentary. Strategy is timeless.

SUBSCRIPTION PLANS & CAPACITY

Our 3D Modelling subscriptions are created for businesses that need professional visual design repeatedly rather than occasionally. Contractors, kitchen designers, vendors and other businesses can reserve a defined amount of monthly 3D Modelling capacity and use it across their ongoing projects.

Essential provides up to 1,000 sq. ft. of monthly 3D Modelling capacity for USD 1,000, Professional provides up to 2,500 sq. ft. for USD 1,500, and Business provides up to 5,000 sq. ft. for USD 2,000. Each plan can be used across multiple eligible projects during its active billing cycle.

Yes. The monthly subscription capacity is specifically for 3D Modelling. The consultation and project understanding required to develop each submitted design form part of our working process, but the capacity itself applies specifically to 3D Modelling.

No fixed number of projects is imposed within the plan. Your monthly capacity can be distributed across as many eligible projects as required, provided their combined applicable area remains within the available capacity for that billing cycle.

Yes. The subscription is designed around recurring business requirements, so your available capacity can be distributed across different eligible customer projects during the same billing cycle.

If your available capacity is no longer sufficient, we can review the remaining requirement with you and consider additional capacity or an available plan upgrade. The appropriate option depends on how much additional work you require within that billing cycle.

Yes. If your requirements grow during an active cycle, you can move to an available higher plan. The upgrade increases your total capacity for the existing billing cycle rather than beginning an entirely new subscription period.

No. Capacity already used remains part of the current billing cycle. An upgrade increases the total capacity available under that cycle, and your remaining balance is calculated after taking previously used capacity into account.

For requirements substantially exceeding your available capacity, our team will review the project and recommend the most suitable pricing structure before the additional work proceeds.

Your available capacity is measured by the combined applicable square footage of the projects submitted during the active billing cycle. Each project uses part of your remaining monthly capacity until the selected plan's limit is reached.

SUBSCRIPTION BILLING & FLEXIBILITY

No. Each plan provides a defined amount of 3D Modelling capacity for its active billing cycle, and unused capacity expires when that cycle ends. A new paid billing cycle begins with the full capacity of the selected plan available again.

Yes. Our monthly subscriptions are designed to remain flexible, so there is no cancellation fee and no minimum commitment. Once payment for an active billing cycle has been made, however, that payment is non-refundable, whether you use all, part or none of the available capacity.

Renewals are handled personally by our team. We contact you regarding continuation, and your next billing cycle begins once the applicable renewal payment has been received.

Yes. If you do not require 3D Modelling support for the next billing cycle, simply let us know. You are not required to maintain consecutive monthly cycles and can return when the service becomes useful to your business again.

Yes. While subscriptions are managed manually, our team may periodically check in to see whether you would like to resume. There is no obligation to restart until you are ready.

Yes. All three subscription plans can be prepaid annually. Annual subscriptions are designed for businesses with consistent 3D Modelling requirements and provide additional value compared with paying the standard monthly price throughout the year.

An annual subscription gives you the same monthly 3D Modelling capacity and service while reducing your overall yearly cost. Essential includes the equivalent of one complimentary month, Professional includes the equivalent of one and a half complimentary months, and Business includes the equivalent of two complimentary months. You also retain the flexibility to end the annual subscription early, with the unused prepaid balance handled according to our annual cancellation terms.

Essential normally costs USD 12,000 across twelve monthly payments and can be prepaid annually for USD 11,000, saving USD 1,000. Professional normally costs USD 18,000 and can be prepaid for USD 15,750, saving USD 2,250. Business normally costs USD 24,000 and can be prepaid for USD 20,000, saving USD 4,000.

No. Annual prepayment changes the payment arrangement, not the monthly structure of the service. Your selected 3D Modelling capacity continues to renew according to each billing cycle, and unused capacity does not accumulate into a combined annual allowance.

No. You may end an annual subscription before completing the full twelve months. If you do, the billing cycles already used are recalculated at the plan's standard monthly price, the annual saving no longer applies, and the remaining eligible prepaid balance is refunded.

If an annual subscription ends early, each billing cycle that has begun is charged at the plan's standard monthly rate rather than the discounted annual equivalent. The total charge for those billing cycles is deducted from the amount originally prepaid, and the remaining eligible balance is refunded.

The billing cycle in which you cancel remains chargeable in full, and your subscription ends before the next cycle begins. We do not charge you for a new billing cycle that has not started.

Yes. If you purchase the Business annual subscription for USD 20,000 and leave after three billing cycles, those three cycles are recalculated at the standard Business rate of USD 2,000 per month. USD 6,000 is therefore retained and the remaining USD 14,000 is eligible for refund. The annual discount no longer applies once the annual subscription is ended early.

Each subscription project includes two complimentary revision rounds within its confirmed scope. If further revisions are required, we assess the additional design work and tell you the approximate amount of subscription capacity that would be deducted before proceeding.

Yes. The subscription is designed to work naturally within your business. Completed visuals can be presented to your customers as part of your own service, allowing The Shape Interiors to function as a discreet design resource behind your projects.

Not without your permission. We understand that contractors, designers, vendors and other businesses may use The Shape Interiors as a behind-the-scenes design resource, so subscription projects are not added to our public portfolio without the subscriber's approval.

No. Annual and monthly subscribers receive the same professional 3D Modelling service and design support. The annual option simply rewards a longer prepaid relationship with greater overall value.

Still Have Questions?

Every project is different. If there’s something we haven’t answered, connect with our team for clear, considered guidance tailored to your requirements.